Atelier Dispatch · Real-Time Tracking
Track Your Handcrafted Fragrance
Follow the journey of your 22% concentrated flacon from our New Delhi atelier to your doorstep. Enter your order credentials below.
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24-48h Atelier Dispatch
Every flacon is freshly batched, filled, and hand-inspected in our New Delhi studio before packaging.
Insured Express Air
Shipped via top tier couriers with tamper-proof packaging and shock-absorbent flacon protection.
Pan-India Reach
Serving over 28,000 pin codes across India with verified Cash on Delivery availability.
Frequently Asked Delivery Inquiries
Tracking numbers are generated immediately upon dispatch from our New Delhi atelier. However, initial courier hub scans typically take 12 to 24 hours to reflect on the courier's live server.
Long-distance transit scans between state hubs may occasionally pause for 24-36 hours during weekend transit. If your status remains unchanged past 48 hours, click the "Contact Atelier Support" button above or WhatsApp us at +91 88264 65043 with your order number.
Yes, if your order has not yet been handed to the courier. Please reach out to our team within 4 hours of placing the order via WhatsApp or email with your updated pin code and address.
Our courier partners automatically make up to 3 consecutive delivery attempts. You will also receive an SMS with the delivery associate's direct contact number to reschedule a convenient delivery slot.